My new Whoop 5.0 isn’t being detected on my wrist. I’ve tried everything that’s been suggested, but it still doesn’t recognize it and doesn’t work.

WHOOP 5.0
1

I’ve already tried each and every instruction you provided, and it still doesn’t work. Who can help me with this or send me a replacement?

2

Hi @jesamano, thanks for the note. If you’ve tried all of the steps from this Setting Up Your WHOOP support article, and it’s still not working, I recommend you connect with the WHOOP Membership Services team. Please submit a support request here, and a member of the WHOOP team will get back to you as soon as possible. Thanks for writing in.