03958131 case unallowed transaction

Hi - I have ordered 27 feb whoop for 6 months
I have not place an order and you take from me a new membership for 264 euro
I tried to downgrade it is not possible
Cancel button is not present
Please credit the amount to my creditcard
Rg
Paul

Hi @PRooimans, I suggest you email support@whoop.com with your specific situation. This community forum is more for members to help other members… it sounds like your individual order issue is something the whoop support team can help with.