After lunch, the data on my app seems to have reset to zero. After sleeping for the night, it is still showing bad data. Only awake for a couple of hours, with no exercise, and registers 1,804 calories, an hour’s sleep in the afternoon (it’s morning here), a five hour nap in the evening, no sleep metric info, no recovery metric info and 14.0 in strain. The heart rate data seems to be accurate overnight and after I woke up. I have reset the app and disconnected and reconnected the blue tooth. Still showing the same crazy data. What can be done? Thank you.
Hi @popsicle, thanks for the note. I’m going to try to break this one down into a few parts here to try to help.
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When you say your data reset to zero… can you send over a screenshot of what you mean by that specifically?
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For the piece about not seeing sleep metric info, not seeing a recovery metric, but seeing strain, can you show me an example of that so I can troubleshoot?
Thanks for the help!