At the start I created two accounts and immediately applied to delete it. I found out that the account was not deleted only now, when money started to be debited from the card for the second time. Is it possible to combine my accounts into one?
Hi Ari,
If you accidentally created two accounts and want to stop being charged for one, you’ll need to cancel or delete the extra account. Since you mentioned you already submitted a deletion request but it hasn’t gone through, it’s a good idea to double-check the request status or ensure the membership tied to that account was successfully canceled.
If this doesn’t fix the issue, be sure to reach out to support@whoop.com.