Frustration with calories

WHOOP 5.0
1

I appreciate developments in product are to make things better, but sometimes, it misses.
A key metric for many that are looking to be healthy and i imagine whoop users share that common goal, is calories. Planning energy intake and proper nutrition relies on knowing your calorie intake. Sonce updating the app to show the big three, the calories have been pushed down into my dashboard, which is customisable, but around 17 scrolls away after you go through everything they want to show you first.

Why not have above the fold a customisable top 3 metrics of our choice as well as the three they want, then, ut would be quick and useful. For me for example, I want to know at a glance, calories for the day so far, sleep debt so I can plan my sleep, and time in zone 2.

The other thing that seems to have happened is the calories are far lower than when i had the 4.0, a lot lower. I normally track on a normal day around the 100 calories per hour, so I know when i have been on the move, now, the same day tracks far less. More accurate or not working? Who knows.

Pleade just allow me to put whats important to me at the top of the app in view at least.

Anyone else share this fustration?

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Hi @Fullerton, thanks for the note and feedback. I’d love to hear from other members on this as well.

I’ve added some thoughts below on some of your feedback:

Re: Having calories, or another nutrition metric, above the fold in the “big three.” I’ll pass this feedback onto the Product leader focused on the homepage. Good feedback, thank you.

Re: Scrolling to find calories. One thing you could do is customize your dashboard by clicking on the “Customize” button on the “My Dashboard” section on Home. Once there, you can drag up and down every metric and move Calories up. I included a picture of it on my app right now to illustrate (I put Calories at the top of My Dashboard, and you can too).

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Re: Calorie count itself. I’ll connect with a member of the team to add this feedback. I haven’t heard of a discrepancy between 4.0 and 5.0 on this metric, but it’s good for us to gather all feedback like this from members and so I’ll pass it on.

Thanks for all the feedback @Fullerton!

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I can not compare to Whoop 4 but do think Whoop 5 is quite low on calorie calculation on exercise. My 1 hour ride, hard effort 19mph, Garmin calculates 822, Whoop 637. My suspicion for this discrepancy, Whoop only knows about HR, Garmin knows about Power, Pace and HR for a more detailed caloric calculation. When I cycle over 3 hours the difference is significant.

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Just finished a 50 mile ride. Garmin 1849, Whoop 1194 calories. That’s a lot of missed calories. Oura ring was 1923. Whoop just seems way off. :face_with_diagonal_mouth:

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Hi,

Thanks for your response.

I have calories at the top.of my dashboard, but that is at least two scrolls, not just thay, you have to “find” it. I know it seems simple, but its not open and quick glance or pres a button and you see it, you have to scroll to it.

Just from a UX perspective, that is extra friction to find what I want. So what happens is either, the fustration builds each time I want to get an idea of how I am tracking, or, I dont bother, and this means i no longer associate the wearing of my whoop valuable.

I would suggest keep the big three, but allow for maybe 3 other metrics to be in view in the above the fold area.

Thay way, as a user, I get whats important to be as soon as the app opened. The old view was far more valuable to me. I am not sure why they changed it. It looked nicer too.

As for the calories, ive done around 11k steps, some of which carrying a 14kg toddler, as today was a rest day, for that, I could expect to be tracking close to the 100 calories per hour mark.

8pm (20:00) should be 2000 calories roughly, I am sat at 1700, that is my bmr, so this is suggesting I havent moved today.

Ive been wearing whoop a long time, so its easy to spot when its off the norm.

Maybe it is more accurate and all other devices and the 4.0 was less so, but just seems low.

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