Thank you for the swift reply.
I understand that you want to refund the order and we are saddened to hear that you want to cancel your membership. But we will grant your request as one of our long-time members. Please be advised that we have refunded the AED 2,647.64 from your recent order. I will also be refunding the AED 842.50 which is the remainder of the annual membership equivalent to 11 months. Please be advised that the refund process will take 5-10 business days depending on the bank.
I will also cancel your membership immediately to avoid future charges on your account.
Again, we sincerely apologize for this inconvenience. Stay safe and healthy!