I have recently purchased two whoops on family pack for 1 year each.
However they have both been linked to my email and when I look at my membership it has it being renewed for 2 years.
When my partner goes to connect her whoop to her account it is asking for payment details even though I have payed for her 1 year.
How do I fix this why is it happening I have tried contacting whoop however the prompts the ai have given me does not lead to any kind of solution.
I am very disappointed with this product and the customer service so far. And have now read a lot of horror stories about whoop and has now got me worried about my purchase I feel like I have been scammed.