My WHOOP seems to be acting up, and I’ve tried everything from restarting the app to turning Bluetooth off and on. I’ve heard a factory reset can solve weird issues, but I’m nervous I’ll lose all my stored data. What’s the exact procedure, and will resetting it wipe my previous workouts or personal settings? Any info on how to properly reset and restore would be super helpful.
I’ve had to do a factory reset on my WHOOP before, and it’s actually pretty straightforward. First off, you don’t have to worry too much about losing your historical workout data, because all of that’s saved in your WHOOP app and backed up on their servers. A factory reset just resets the strap itself, not your entire history.
Here’s the general approach:
- Make sure your strap is charged or on the charger.
- Open the WHOOP app to confirm the strap is connected.
- There’s typically a ‘Reset/Factory Reset’ option tucked away in the settings of the app. The exact steps might vary by app version, but look under strap Settings or Device Settings.
- Once you choose ‘Factory Reset,’ the strap will unpair and wipe its internal data, so you’ll have to set it up again as if it’s new.
- After the reset, just go through the normal pairing process (the same way you did when you first got your WHOOP).
Once it’s done, all your data should still be visible in the app; you’ll just have a clean slate on the strap itself. If you don’t see the factory reset option in the app, reach out to WHOOP support or check their troubleshooting guides. They can walk you through the steps—sometimes a button press sequence or a certain charger method is required, depending on the strap version.
Overall, it’s a quick fix if your device is acting up, and you won’t lose all the workouts you’ve logged so far. Just re-pair, and you should be back on track.