It will let me confirm the region and then I check the box and then nothing. Am I the only one?
I’m also having a similar problem. In my case there are no regions to select, so the select button isn’t eanbled and you can’t press it. Have you submitted a problem report? I did - no response yet. I have a iPhone SE 2nd generation - what about you?
I have recently bought the new whoop 5.0 mg and I don’t find the heart screener within the health tab. Can somebody help
For me it’s below Blood Pressure Insights and above Stress Monitor. Are you sure you got the mg & Life? The 5.0 doesn’t have the Heart Screener or the Blood Pressure.
Same problem here. My regions are blank and I cannot click ‘Continue’. Same issue for ECG and Heart Notifications.
Same phone and exact same issue. Customer service now says:
"We’ve reviewed your screenshot, and it looks like you’ve encountered a known bug affecting a small number of members, and we’ve passed the details along to our engineering team, who are actively reviewing it for a solution.
While we don’t have a timeline for a fix, keeping your app and firmware up to date will help ensure you receive any improvements once they’re released, as these fixes are often shared in new updates.
We know how disruptive this can be and really appreciate your patience while we work to get things back on track. In the meantime, our team has applied a two week credit onto your account to alleviate this situation, and account for time without the feature while the team looks for a fix."
I heard back from Whoop support and the resolved this for me: I had tried scrolling down in the dashes where the regions should be, and that just scrolled the whole screen, but scrolling up, which I never tried, actually works and scrolls the region selections. You can’t really see them completely but I was able to see enough if United Stares to select it and continue the set up.
I have a Samsung galaxy s24 ultra
I just tried it and that didnt work either.