Steps sync issue

General
1

I am new to Whoop and have set up all the settings correctly. I integrated Whoop with Apple Health, but the steps are not syncing in real-time. They only sync at night, and I see the data the next morning.

2

Hey! If your steps aren’t syncing from WHOOP to Apple Health, here are a few things that might help:

  1. Double-check permissions:
    Open the Health app on your iPhone, tap your profile pic in the top right > Apps > WHOOP. Make sure Steps are turned on so WHOOP can write that data.

  2. Make sure everything’s up to date:
    Update both the WHOOP app and the Apple Health app to the latest versions.

  3. Reconnect the integration:
    In the WHOOP app, head to More > App Settings > Integrations > Apple Health.
    Tap Connect (or disconnect and reconnect if it’s already linked). When prompted, allow all permissions.

  4. Trigger a sync:
    Open the WHOOP app and refresh your data. Step info typically updates every ~10 minutes.

  5. Restart your phone:
    Sometimes a quick reboot can solve sync issues. After restarting, reopen both WHOOP and Apple Health.

  6. Check background app refresh:
    Go to Settings > General > Background App Refresh and make sure it’s turned on for both apps.

  7. Last resort: reinstall the WHOOP app:
    If nothing else works, uninstall and reinstall WHOOP, then reconnect Apple Health and re-enable permissions.

1 Like
3

@SureshKing We currently upload to Apple Health Kit in batch at end of day, but are always considering ways to make it more real-time.

My recommendation is to look at Steps in your WHOOP app! You can see it on the “My Dashboard” section on the “Home” tab. That is always updated in live time.

1 Like
4

Thank you Durkin! I hope a new update will fix it up soon. And also the steps count are way more estimated(I also wear Apple Watch). I hope it will be fixed too.