I had purchased whoop 4.0 on the 1st of May 2025, I don’t see any option to just upgrade to 5.0 by paying an upfront fee. I’ve also come across people whose upgrade fee was waived off because they recently purchased the memebership. Why am I not eligible? I just see only the membership fee for another year as an option to upgrade to 5.0. I’m from India, I don’t know if that changes anything.
Hey there — since you purchased WHOOP within the last 30 days, your upgrade fee should be waived and you should be able to get the new device. Just follow the upgrade flow in the app or on our website and let me know of any questions!
what if I extend my membership today for 24months, will it waive the upgrade fees for me ?
Hi pranjal20 - if you extend the membership the upgrade fee will be waived. I put a screenshot below but more information can be found here. Let me know of any questions!
I upgraded the membership for 24 months, still the upgrade fee doesn’t seem to be waived.
Hi,
But as seen in the screenshot, there’s no option for me to just upgrade the device and I’m being forced to choose another 12 months of subscription to get the new device.
Hi,
I’m unable to see just the upgrade option, the only option that I’m seeing is to extend my membership by one more year to get the upgrade. Moreover, I’ve seen people who’ve purchased within the last 30 days, have their upgrade fee waived off. Could you please help me with this? I’ve attached the relevant screenshot for the same. And as you can see from the screenshot my membership is new and active. I purchased whoop 4 on the 1st of May, 2025.
Note: I’ve also tried checking it on the website to see if this option shows, but it doesn’t.
Regards,
Amar
it seems just upgrade the devise is better value?
I exactly have the same problem,
I am from India as well,
Member of whoop since Feb 2025,
i do not see an option of upgrade fee as well,
Requesting @camdenkelleher and whoop support to look into it.
Hey @nirvanwala how are you planning on getting it shipped? It costs 120 USD (~11K INR) for the shipping.
Thats another issue 10000 INR for shipping and duty is not it please see to it.
Firstly we were promised the hardware free and now that i am ready to pay the upgrade fee theres a shipping and duty fee which is twice the upgrade fee this is ridiculous.
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