Whoop 5.0 MG stopped working after 6 hours - no green or blue light even after charging

So Whoop sent me another one - telling me to return the faulty Whoop MG.
The only problem was that they replaced it with the inferior 5.0 model - and then they told me to return the broken MG!! So much for the top tier LIFE membership subscription?
All a bit hopeless.

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