My new whoop 5 is not recording my Peloton bike workout even tho the Whoop shows up on the screen as the recording device. it does record my rowing which I do right after the bike. Must be the set up on the bike, but I have checked and it seems correct.
Try this:
- Open the WHOOP app and go to More > Device Settings.
- Ensure “HR Broadcast” is toggled on.
- On the Peloton, tap the wifi logo, select “heart rate monitor,” and confirm WHOOP is connected.
If it’s still not recording, maybe try to update the peloton and whoop firmware… disconnect and reconnect your whoop to your peloton. Since rowing works fine, it’s likely a Peloton setup issue.
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Have everything set up right with new 5.0, but it just won’t connect with Peloton. Keep saying couldn’t connect . Frustrating.
I have the same issue. Tried renaming my Whoop, factory resetting my Peloton bike and still no luck. Anyone have any ideas?
I’m having the same issue on my bike, but it connects to both my tread and guide. So frustrating.
Update for the group: This is a known bug that the engineering team is working through. Thanks for surfacing this to us. I’ll reach out when it is fixed.
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What is the estimated fix date?
Yes. Just got my whoop 5 and none of your fixes are working. Please let us know when this will be fixed.