Whoop membership not appearing under Family membership and only trial period

My friend and I got family membership and my account shows under a trial period about to expire next month. Have tried whoop support but no resolution as yet.

Hi @sabahsid

We’re sorry to hear your account issue hasn’t been resolved. We’ve escalated your case, and a team member should be reaching out to you.

Best,
Liv

Thanks, it’s been resolved. A customer service member helped to sort it out and it’s all fine now