Whoop MG HR stuck in calibrating

ncipollo · May 30, 2025, 5:16pm

No app update will be necessary. We are rolling these fixes out behind the scenes.

buzmay · May 30, 2025, 7:06pm

I agree I just had this issue myself!

buzmay · May 30, 2025, 7:07pm

Can you please let us know when the fixes are deployed anyway include us like you have done until now? Many thanks!

bobbyjohansen · May 30, 2025, 9:34pm

Get him Alan! Love it.

AlanGooner · May 30, 2025, 9:54pm

Not sure of the context of this response but sure I’ll get him

ncipollo · May 30, 2025, 10:26pm

Will do! I’ll update this thread when we are completely rolled out!

buzmay · June 8, 2025, 6:19am

Hi!
Have you any news on this? The issue of the heart rate number getting stuck is still present. A bit more randomly but is still there even after the latest firmware update.

ncipollo · June 9, 2025, 4:11pm

Hey @buzmay,
It looks like the fixes are rolled out for you. If you are able to reproduce this issue would you mind dropping in the sequence of events which lead to the HR getting stuck?

Asana · June 14, 2025, 2:49am

Heart rate stuck on calibrating

Heart rate is often stuck on calibrating, resetting device fixes it for short time. This only appears to be an issue in the Health tab as when stating an activity it measures correctly. any advice? This issue seems to be wide spread. I hope they fix this soon.