Why am I being asked to pay for a 12 months membership in order to get the new whoop although I have an active membership with 9 months left

General
,
1

I was told that whenever a new model of whoop comes they will send
It for free, so why am I being forced to extend my membership in order to get the new band

5 Likes
2

I would like to know this as well.

3 Likes
3

same here. I also don’t understand why my only other option is to pay a fee and on top of that shipping for something that should be part of the subscription.

1 Like
4

i am in the same boat. pretty disappointing right!?

1 Like